Docs/patterns/root cause pattern/workflow

Root Cause Pattern — Workflow

Pattern: Root Cause
Component: workflow.md
Version: 1.1 | Updated: 2026-07-16


End-to-end flow

Step procedure

Step Actor Action Exit criteria
1 IC / eng manager Schedule RCA soon after mitigate Meeting time + invitees
2 Timeline Builder Build UTC table from sources Contested gaps marked
3 Facilitator Read blameless statement; review timeline first Shared fact base
4 Team + Five Whys Ask why ≥5 times from trigger One systemic root cause sentence
5 Team List contributing factors (not extra roots) Categorized table
6 Detection Gap Analyst Time-to-detect; why missed Checklist answers
7 Team Immediate / sprint / quarter actions Owners + due dates in-meeting
8 Action Scrubber Reject vague/ownerless items Scrub pass
9 Authors Publish; track prevention conditions FINAL + tracking links

Facilitation rules (from SDLC prompt meat)

  1. Blameless norm at start — read it aloud
  2. Timeline before analysis
  3. Stop 5 Whys when you hit an investment/system choice, not a person
  4. Assign owners in the meeting, never “we’ll find someone later”

Parallelism rule

Do not run a punitive review in parallel under the same document. If HR/legal needs a separate track, keep it separate from the blameless RCA artifact.